Privacy Policy
1. Controller
Senox Versorgungstechnik GmbH
Hahnenfußpfad 23, 13591 Berlin, Germany
Represented by the Managing Director: Ali Abozaanona
Phone: +49 30 63 91 44 03
Email: info@senox-technik.de
2. General information
We take the protection of your personal data seriously. We process your data exclusively in accordance with the statutory provisions (GDPR, BDSG, TDDDG). This policy explains which data we collect when you visit our website and how we use it.
3. Hosting
Our website is hosted by:
Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.
When you visit the website, the host automatically processes data transmitted by your browser (server log files). We have concluded a data processing agreement with the provider pursuant to Art. 28 GDPR.
4. Server log files
When you visit our website, the following data is collected automatically:
- IP address
- Date and time of access
- Browser type and version
- Operating system
- Referrer URL (previously visited page)
This data is technically necessary to provide the website securely and reliably. The legal basis is Art. 6 (1) (f) GDPR. The data is not combined with other data sources and is deleted after 7 days at the latest.
5. Contact form, email and phone
If you contact us via the contact form, by email or by phone, we process your details (e.g. name, email address, phone number, content of your message) to handle your request.
The legal basis is Art. 6 (1) (b) GDPR if your request relates to a contract or pre-contractual measures; otherwise Art. 6 (1) (f) GDPR (legitimate interest in responding to enquiries).
Your data will be deleted once your request has been fully processed, unless statutory retention obligations apply.
6. Contacting us via WhatsApp
Our website gives you the option to contact us via WhatsApp. The provider is WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
The WhatsApp button is a simple link. No connection to WhatsApp is established until you click the button.
If you message us via WhatsApp, we process your phone number, your name and the content of your message in order to handle your request. The legal basis is Art. 6 (1) (b) GDPR if your request relates to a contract or pre-contractual measures; otherwise Art. 6 (1) (f) GDPR.
WhatsApp may transfer data to the USA. This transfer is based on the European Commission's adequacy decision (EU-US Data Privacy Framework).
For more information, please see WhatsApp's privacy policy: https://www.whatsapp.com/legal/privacy-policy-eea
If you prefer not to communicate via WhatsApp, you can reach us at any time by phone, email or via our contact form.
7. Cookies
Our website only uses technically necessary cookies required to operate the website. The legal basis is Section 25 (2) TDDDG and Art. 6 (1) (f) GDPR. We do not use analytics or marketing cookies.
8. SSL/TLS encryption
For security reasons, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the padlock icon in your browser's address bar.
9. Your rights
You have the right at any time to:
- Access your stored data (Art. 15 GDPR)
- Rectification of inaccurate data (Art. 16 GDPR)
- Erasure of your data (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to processing (Art. 21 GDPR)
- Withdraw consent with effect for the future (Art. 7 (3) GDPR)
To exercise these rights, simply contact us using the details above.
10. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:
Berliner Beauftragte für Datenschutz und Informationsfreiheit (Berlin Commissioner for Data Protection and Freedom of Information)
Alt-Moabit 59–61, 10555 Berlin, Germany
www.datenschutz-berlin.de
11. Last updated
October 2026
This is a translation. In case of discrepancies, the German version shall prevail.